As a 40 year Nordy, Mr Bruce to me has always been the face of Nordstrom. As a newer Nordy, I clearly remember his exciting visits to our store, full of energy, a warm smile with an intense mission to influence our group to service the customer! He would say things like “It’s my money and I’m telling you to take it back!” As a new manager and often times during my career when faced with difficult customer situations, I’d ask myself…What would Mr Bruce do? The answer was always crystal clear, just take care of the customer! Thank you Mr Bruce, you left an indelible impression on me, to never forget our #1 goal… my heart felt condolences to Erik, Pete and the entire Nordstrom family.

Stephany Pierce